I will be dropping down to Gold in January, and will be making much more use of my Platinum Accor status, and a big factor in my decision not to pursue platinum Marriott this year has been the lack of recognition at Miri.
Monday, 14 December 2015
Miri Marriott Platinum Moans
Having just spent two nights at the Miri Marriott, perhaps it is worth reflecting once again on the continuing variations in the treatment of elite members in different hotels. At the Miri Marriott I am rarely upgraded, as a gold used to be offered a couple of drinks in lieu of lounge access, but not as platinum (odd). They also charge me for my children's breakfast. Yes, I know the upgrade is subject to availability, and they do not have to offer breakfast to my kids........but I really am never upgraded at the Miri Marriott, and every other Marriott I have visited with my children have included breakfast for them. I am now in the KL Renaissance, and the difference is stark. I have been upgraded to a suite (again), and of course have lounge access.
Tuesday, 25 August 2015
Renaissance Barcelona Fira
An interesting hotel, located a few miles from the centre of Barcelona. However, it is conveniently close to a metro station that will whisk you into the city very quickly- just one stop. Given that it is somewhat less expensive than the more centrally located Marriots it is a good option. The restaurant and breakfast are very impressive and the small roof top pool is an attractive place to unwind. There is also a small indoor plunge pool and a small gym. It is convenient for the airport. On the other hand, there is no lounge and reception is often understaffed. As the hotel is used by tour groups (perhaps from cruise ships) this can be a problem.
Sunday, 23 August 2015
Kuala Lumpur to Barcelona- In Economy
If you are flying from Asia to the UK it is often worth looking for flights that start/finish in Europe rather than the UK. Tickets are often substantial cheaper, in all classes. This was the return leg of a trip booked almost a year previously for around £440 return, with on of the long haul legs in World Traveller Plus.
As I have noted before the BA KL service is using relatively old 777s at the moment, and this is particularly noticeable in Economy and with the in flight entertainment system. That having been said, service and food were both good and as I was travelling with my two children we had a row to ourselves. Night flights in Economy are not great, but when you don't have to sit next to strangers I can just about mange them, if I have to.
Unfortunately when I booked these tickets (over a year ago) I did not look carefully enough at the transit time in Heathrow. With 8 hours to kill in Heathrow we all had showers in the Terminal 3 BA lounge. The lounge is fine- and we were there so early it was actually quiet. We then headed out of the airport to do some shopping in Hounslow. A short flight to Barcelona was uneventful, and the catering in economy limited to a sandwich- which was of very good quality.
BA is up against Malaysia Airlines A380s out of Heathrow. If there is a straight choice I'd go on the A380. However, by looking to start your journey elsewhere in Europe the BA flights can be very affordable. Consider looking at Barcelona, Paris, Marseille, Franfurt and Amsterdam as starting points.
As I have noted before the BA KL service is using relatively old 777s at the moment, and this is particularly noticeable in Economy and with the in flight entertainment system. That having been said, service and food were both good and as I was travelling with my two children we had a row to ourselves. Night flights in Economy are not great, but when you don't have to sit next to strangers I can just about mange them, if I have to.
Unfortunately when I booked these tickets (over a year ago) I did not look carefully enough at the transit time in Heathrow. With 8 hours to kill in Heathrow we all had showers in the Terminal 3 BA lounge. The lounge is fine- and we were there so early it was actually quiet. We then headed out of the airport to do some shopping in Hounslow. A short flight to Barcelona was uneventful, and the catering in economy limited to a sandwich- which was of very good quality.
BA is up against Malaysia Airlines A380s out of Heathrow. If there is a straight choice I'd go on the A380. However, by looking to start your journey elsewhere in Europe the BA flights can be very affordable. Consider looking at Barcelona, Paris, Marseille, Franfurt and Amsterdam as starting points.
Saturday, 22 August 2015
Renaissance Kuala Lumpur
The Renaissance Kuala Lumpur is the hotel I use most frequently in Kuala Lumpur. The hotel is large, and is within easy walking distance of the KLCC Twin Towers. Within the Marriott programme the other option is the JW Marriott. Located by the Pavilion, I would argue the JW Marriott location is better, the rooms and breakfast restaurant are also better. However, I opt for the Renaissance more often than not because it usually comes in a little cheaper, but more importantly they pull out all the stops for elite members of the programme. During my last visit, despite being on a very low room rate, we were upgraded to a suite and were given a 18:00 late checkout. The lounge is always staffed and offers extended cocktail hours.
During my last visit I felt a little bad that I had spent nothing in the hotel, and therefore decided to treat myself to a couple of drinks after hours in the lounge- expecting to have to sign for the drinks. To my dismay the staff didn't charge me! At the JW Marriott elite members will find themselves on the executive floor, but you will have to be a more valuable customer than me to find yourself in a larger room.
The renaissance has a large swimming pool, the pool bar can sometimes have a nice vibe to it. The fitness studio and the spa are also very pleasant.
During my last visit I felt a little bad that I had spent nothing in the hotel, and therefore decided to treat myself to a couple of drinks after hours in the lounge- expecting to have to sign for the drinks. To my dismay the staff didn't charge me! At the JW Marriott elite members will find themselves on the executive floor, but you will have to be a more valuable customer than me to find yourself in a larger room.
The renaissance has a large swimming pool, the pool bar can sometimes have a nice vibe to it. The fitness studio and the spa are also very pleasant.
Friday, 21 August 2015
Malaysia Airlines Brunei to KL
Malaysia Airlines fly to and from Brunei from KL four times a week. They go on Mondays, Wednesdays, Fridays and Saturdays. (I wish they would go everyday) The flight is often busy, with lots of workers connecting through from other parts of the Malaysia Airlines network. I rate Malaysia Airlines Regional product quite highly and the Brunei route is no exception. Relatively modern 737-800s with spacious 4 row 2X2 seating in Business Class. The food is pretty good, there is usually a choice of three meals and there is a limited bar available as well. Business Class also gets you off the plane quickly- which can be very useful in Brunei.
Business class tickets can be quite steep on this route- almost £200 each way. Sometimes there are promos that bring it down to about £100. (Economy is about £60 each way). If using avios it is worth the extra 7,500 to get in the front. If you are offered MH upgrade it could be worth putting in a low bid (I have never not been successful) though don't forget you may lose the tier points and avios you may have earned on your economy ticket.
Business class tickets can be quite steep on this route- almost £200 each way. Sometimes there are promos that bring it down to about £100. (Economy is about £60 each way). If using avios it is worth the extra 7,500 to get in the front. If you are offered MH upgrade it could be worth putting in a low bid (I have never not been successful) though don't forget you may lose the tier points and avios you may have earned on your economy ticket.
Royal Skies Lounge Brunei
The Royal Skies Lounge was refurbished recently, and it offers a quiet and pleasant space to passengers. The food on offer is quite reasonable, though the lack of passengers suggests that turnover at the buffet is not so great. There is a good range of soft drinks and quite good coffee. The wifi is reliable (I love the note on the agents desk- do not unplug the wifi to charge handphones!) There are also a number of computer terminals hidden away nicely if you have work to do.
I get access to this lounge when flying on Malaysia Airlines- either in Business class or as a sapphire member of the oneworld alliance. Of course, it is also available to those flying in Business class on Royal Brunei and to passengers who have status in their loyalty programme "Royal Skies". (Silver members of this programme get access to this lounge, Gold members get access to lounges in other airports aswell.
I get access to this lounge when flying on Malaysia Airlines- either in Business class or as a sapphire member of the oneworld alliance. Of course, it is also available to those flying in Business class on Royal Brunei and to passengers who have status in their loyalty programme "Royal Skies". (Silver members of this programme get access to this lounge, Gold members get access to lounges in other airports aswell.
Wednesday, 1 July 2015
KLIA Plaza Premium Lounge
A trip on a non one world member airline presented an opportunity to visit the Plaza Premium lounge at KLIA. It is located in the Satellite building by the C gates. It is quite well appointed, though it can get busy. Depending on your access package you may have to pay extra for alcoholic drinks.
It does not compare with the one world lounges in KLIA, but if it is your only option then it may be better than nothing.
It does not compare with the one world lounges in KLIA, but if it is your only option then it may be better than nothing.
Tuesday, 30 June 2015
British Airways Club World London to Kuala Lumpur
This route is currently flown by an older 777. As a result it is a bit noisy and dated. However, this is less of a problem in Club World than in World Traveller or World Traveller Plus. The entertainment system is OK, though not great by Business Class Standards. I also find the BA programme/movie range not really to my taste. Perhaps I am a bit picky. These days an alternative is to watch downloaded content on your tablet. Unfortunately there was no USB point, and so I had to use my laptop as a power source.
The service was fine and the food provided of a very good standard. However, if I had a choice I would travel with Malaysia Airlines on their A380. I have not quite got to grips with the Club World layout. If you are travelling with a companion side by side is surely better- this can be done on BA, but you are then trapped by the feet of other passengers if the seats are used.
Travelling alone, I also don't think the layout works. To avoid invading the personal space of another passenger you need two seats to be free (the one next to you, becuase when that divider goes down you are face to face, and the one which needs to climb over you to get out of their seat when you are sleeping) whereas on Malaysia Airlines you only need the seat next to you to be free. (it normally is when flying to Paris, London perhaps less so!)
As I have written before, it is great that there is now the choice of two A380s and one 777 flying between KL and LHR. Long may it continue.
The service was fine and the food provided of a very good standard. However, if I had a choice I would travel with Malaysia Airlines on their A380. I have not quite got to grips with the Club World layout. If you are travelling with a companion side by side is surely better- this can be done on BA, but you are then trapped by the feet of other passengers if the seats are used.
Travelling alone, I also don't think the layout works. To avoid invading the personal space of another passenger you need two seats to be free (the one next to you, becuase when that divider goes down you are face to face, and the one which needs to climb over you to get out of their seat when you are sleeping) whereas on Malaysia Airlines you only need the seat next to you to be free. (it normally is when flying to Paris, London perhaps less so!)
As I have written before, it is great that there is now the choice of two A380s and one 777 flying between KL and LHR. Long may it continue.
Monday, 29 June 2015
Galleries Lounges at Heathrow
The Galleries Lounges at T5 Heathrow are quite good. They are spacious and there is often a good range of hot and cold food as will as a good range of beers and wines. The two lounges in the main building do get very busy. If you are travelling from satellite building B or C it is usually better to head over to B to the lounge there. It is much quieter. However, there isn't a first class lounge there.
If you are flying from the main building and you have lots of time to kill, you can still make use of the lounge in building B. You will not be able to take the transit back to A, but on floor -4 there is a walkway which connects all the buildings and is open to the public. It takes 10-15 minutes to walk back from the lounge in satellite building B to the main Building.
If you are flying from the main building and you have lots of time to kill, you can still make use of the lounge in building B. You will not be able to take the transit back to A, but on floor -4 there is a walkway which connects all the buildings and is open to the public. It takes 10-15 minutes to walk back from the lounge in satellite building B to the main Building.
Sunday, 28 June 2015
Radisson Edwardian Vanderbilt Kensington London
The Radisson Vanderbilt in London is a very useful mid scale hotel. It is located right by Gloucester Road tube station, which is on the Piccadilly line that will whisk you into the centre of London in a matter of Minutes. it is one stop, or a short walk from High Street Kensington and Hyde Park. Being those few stops away from the centre of the universe does bring room rates down to more manageable levels- think £150 per night rather than £350!
The hotel itself is very will finished. The fittings and furnishing are impressive and in keeping with the beautiful building. The rooms can be a little small, but that is the nature of London and the building itself. They are always well maintained and clean. The breakfast is very good indeed- and I highly recommend indulging. A small Gym and a bar with some character complete the picture. This will be a hotel I use again when visiting London.
The hotel itself is very will finished. The fittings and furnishing are impressive and in keeping with the beautiful building. The rooms can be a little small, but that is the nature of London and the building itself. They are always well maintained and clean. The breakfast is very good indeed- and I highly recommend indulging. A small Gym and a bar with some character complete the picture. This will be a hotel I use again when visiting London.
Britiah Airways World Traveller Plus
BA's Premium Economy Product is an interesting one. It is certainly an improvement on Economy, the extra leg room and very slightly wider seats do make a difference. The small cabins do make the experience a bit more bearable. However, some of the frustrations of Economy are still present. One that sticks in the mind from a recent flight is the queues for the loo. As is often the case it very much depends on which plane you are on. The A380 World Traveller Plus cabins are very impressive. There are lots of convenient storage spaces and the seats a re comfortable. The older 777s are less good. The entertainment equipment is poor and the middle east airline's economy entertainment systems are far superior.
One other disadvantage can be that it can sometimes be full, because the cabin is quite small. However, this was not the case on my most recent flight.
World Traveller Plus does have a role to play. If you are flying economy, and there is a cheap upgrade available it can be worth it for the tier points alone. It can also be worth booking with the view to picking up a cheap or avios upgrade to Club World at a later stage. Sometimes, if all the cheap economy tickets have gone, it can sometimes be cheaper to fly in Premium Economy (This seems to happen quite often on the Hong Kong route.
One other disadvantage can be that it can sometimes be full, because the cabin is quite small. However, this was not the case on my most recent flight.
World Traveller Plus does have a role to play. If you are flying economy, and there is a cheap upgrade available it can be worth it for the tier points alone. It can also be worth booking with the view to picking up a cheap or avios upgrade to Club World at a later stage. Sometimes, if all the cheap economy tickets have gone, it can sometimes be cheaper to fly in Premium Economy (This seems to happen quite often on the Hong Kong route.
Tuesday, 23 June 2015
KLIA Satellite Lounges....again
A one world member who is flying Business Class, or that only has Sapphire status in a one world programme has a choice between the Malaysia Airlines Golden Lounge or the Cathay Pacific Lounge. The Golden Lounge is more spacious and has a greater range of food on offer- the food is OK (but I think the regional golden lounge is better). The wash room and shower facilities are certainly more extensive than Cathay have- as would be expected. However, the wifi in the Golden Lounge can be a little inconsistent- and today the Cathay Lounge came to the rescue and allowed me put through an urgent click and collect order before being stuck on a plane for 13 hours.
Don't forget they also serve Heineken or Tiger rather than Carlsberg. The Cathay Lounge is well worth a visit.
Don't forget they also serve Heineken or Tiger rather than Carlsberg. The Cathay Lounge is well worth a visit.
Sunday, 21 June 2015
Legoland Johor Bharu
Legoland Johor Bharu is amazing. It has (almost) everything that Legoland Windsor has except the queues. I have been many times, and it has never been busy. The new water park is also fantastic. I cannot recommend it highly enough. Although expensive for Malaysia, it is not compared to Windsor or indeed Universal Studios in Singapore (which is also fantastic, but frighteningly expensive.)
There are a number of options for getting there. I have driven from KL before, it takes 3-4 hours. Malaysia airlines operate inexpensive flights from KL to Johor Bharu. You will pick up 10 tier points in economy- though not if you book a "promo" fare. However, you may want to consider flying business class. These flights are often around 350MYR and will collect you 40 BA tier points at less than £2 a point.
There are an increasing number of accommodation options. I use the renaissance, (because of marriott status) but it is some distance from the park. There is a traders much closer (and next to Hello Kitty Land!) I have not tried the legoland hotel- it can be quite pricey. I am told a new development across the road from the park will include a global hotel brand so that may be a good option in the near future.
There are a number of options for getting there. I have driven from KL before, it takes 3-4 hours. Malaysia airlines operate inexpensive flights from KL to Johor Bharu. You will pick up 10 tier points in economy- though not if you book a "promo" fare. However, you may want to consider flying business class. These flights are often around 350MYR and will collect you 40 BA tier points at less than £2 a point.
There are an increasing number of accommodation options. I use the renaissance, (because of marriott status) but it is some distance from the park. There is a traders much closer (and next to Hello Kitty Land!) I have not tried the legoland hotel- it can be quite pricey. I am told a new development across the road from the park will include a global hotel brand so that may be a good option in the near future.
Saturday, 20 June 2015
Royal Brunei Airlines
If you are travelling to Brunei and there are time constraints RBA offers early(ish) and late flights to and from Brunei to KL and Singapore. If there is any flexibility in my schedule I will usually use Malaysia airlines to make the most of my status in the one world alliance. Sometimes I'll even fly to Miri (often very inexpensive) and drive up to Brunei.
My desire to avoid RBA has been reinforced recently, when a booking I had for a late departure from Brunei- allowing a full day's work in Brunei, followed by a full day's work in Kuala Lumpur was cancelled. Although not offered instantly, a free cancellation was forthcoming, but it is disappointing that I will have to let someone down.
My desire to avoid RBA has been reinforced recently, when a booking I had for a late departure from Brunei- allowing a full day's work in Brunei, followed by a full day's work in Kuala Lumpur was cancelled. Although not offered instantly, a free cancellation was forthcoming, but it is disappointing that I will have to let someone down.
Friday, 19 June 2015
Marriott Courtyard Mumbai
The courtyard by Marriott in Mumbai is located very close to the airport- a very inexpensive and short cab ride. Whilst the hassle some have to go through to get a visa for India may make this an unlikely stopover, if you do find yourself needing a room near to Mumbai airport the courtyard is a great option. It is inexpensive, about half the price of the JW marriott on Juhu Beach. Although you give up some of the opulence of the JW marriott, and the rooms are a bit smaller, the service at the Courtyard is fantastic and full benefits are given Gold and Platinum elite guests (EG Courtyards do not have to give free breakfast to elites, and in Europe they tend not to, but here breakfast was complimentary for my entire party) There is also an executive club lounge which is on a par with those you would find in a JW Marriott. The small pool is very enticing and is an oasis of calm above the busy streets of Mumbai.
Friday, 12 June 2015
MH Upgrade Test Update
I recently wrote about the dangers of using MHupgrade- it is unlikely that you will secure tier points or avios/miles due for a business class ticket, and possible that you will lose the points due on your economy segment.
I am currently waiting to see if I get credit for a return flight where I used MHupgrade on one leg. I wrote about it here. There is no sign of these flights in my account yet. I'll put a missing avios claim in soon, I'll keep you posted!
I am currently waiting to see if I get credit for a return flight where I used MHupgrade on one leg. I wrote about it here. There is no sign of these flights in my account yet. I'll put a missing avios claim in soon, I'll keep you posted!
Monday, 8 June 2015
Why Royal Skies doesn't work for me
A number of years ago I found myself in South East Asia for a time. I gave Royal Skies, the frequent Flyer programme of Royal Brunei Airlines a try. Those readers who live in Brunei (and there are some!) will be familiar with Royal Skies. It does look reasonably attractive. There are plenty of collection opportunities in Brunei, including credit cards, restaurants, coffee shops and even a supermarket. However, when using the scheme, I found it quite frustrating for a number of reasons.
Firstly, miles earned from partners took months to credit to the account. Secondly, many partners would routinely offer discounts that were not available if you claimed the miles- the discount was invariably better value, and so points turned down. Thirdly, you cannot book redemptions online. This means you cannot get a confirmation there and then, instead you have to make contact with an agent. This is not always easy.
Some Brunei banks offer credit cards that come with status in the programme. These might well be worth considering especially if they offer lounge access. I'll review the newly refurbished lounge in Brunei in a forthcoming post.
Firstly, miles earned from partners took months to credit to the account. Secondly, many partners would routinely offer discounts that were not available if you claimed the miles- the discount was invariably better value, and so points turned down. Thirdly, you cannot book redemptions online. This means you cannot get a confirmation there and then, instead you have to make contact with an agent. This is not always easy.
Some Brunei banks offer credit cards that come with status in the programme. These might well be worth considering especially if they offer lounge access. I'll review the newly refurbished lounge in Brunei in a forthcoming post.
Tuesday, 2 June 2015
Malaysia Airlines Lounge Satellite (Long Haul)
In the satellite building of Kuala Lumpur International Airport you will find both a Business Class and a First Class Malaysia Airlines lounge. The Business Class lounge is big, and offers a variety of hot and cold food that can be quite good. There is a very quiet and well equipped business centre, and the staff are happy to help you with printing if required. The bar is also very attractive. A range of wines, including champagne are available, as with the regional lounge, the beer choice is limited to carlsberg There is usually some sport to watch on the big screen. The washrooms and showers are fine, though at peak times it can be difficult to get access to the showers.
That is not the case in the First Class lounge. Here the showers are usually available, and they are quite impressive. The lounge does have a more sophisticated and quieter feel, as you would expect. On the other hand, the buffet food is no better than next door. However, there is also a table service section- I have not tried this, nor do I know if there is a more extensive choice of beer!
Near to the shared reception areas are a large number of lockers which can be very useful if you are travelling alone and do not want to carry any hand baggage wherever you go in the airport.
One world passengers could use the Cathay Pacific lounge in the satellite building instead, which is briefly reviewed here.
That is not the case in the First Class lounge. Here the showers are usually available, and they are quite impressive. The lounge does have a more sophisticated and quieter feel, as you would expect. On the other hand, the buffet food is no better than next door. However, there is also a table service section- I have not tried this, nor do I know if there is a more extensive choice of beer!
Near to the shared reception areas are a large number of lockers which can be very useful if you are travelling alone and do not want to carry any hand baggage wherever you go in the airport.
One world passengers could use the Cathay Pacific lounge in the satellite building instead, which is briefly reviewed here.
Monday, 1 June 2015
Malaysia Airlines Lounge Kuala Lumpur Regional
If you are flying internationally from Kuala Lumpur you have a choice of a large number of lounges. It is perfectly reasonable to get on the transit to the satellite building where a Business and First Class Malaysia Airlines lounges and a Cathay Pacific lounge are available to one world passengers. If you are flying regionally there is also a Malaysia Airlines Business Class lounge in the main terminal building. It is my favourite of the Business Lounges at KLIA. An escalator whisks you away from the hustle and bustle of the main terminal. A very pleasant water feature welcomes you into the main lounge, which has a good view of airport operations. The bar is a prominent feature, and wine, including champagne and a wide range of spirits are enthusiastically dispensed. The beer choice is rather limited (to Carlsberg). The food is often good, with some convincing hot and cold options. The lounge is well organised, with a large business centre with a number of PCs available for use, an area for children, an eating area as well as quieter space with comfortable seating. There is also a spa, which offers massages and other treatments if you have time. The washrooms and showers are invariably clean- and they appear to have solved the lack of hot water issue from a couple of years ago.
All in all, well worth a visit. Even if you are just popping in for a beer on your way to the satellite terminal for your long haul flight!
All in all, well worth a visit. Even if you are just popping in for a beer on your way to the satellite terminal for your long haul flight!
Sunday, 31 May 2015
Malaysia Airlines Lounge Kuala Lumpur Domestic
The Domestic terminal at Kuala Lumpur International Airport has been recently refurbished with a larger range of shops added. Around the same time the domestic lounge also had a bit of a face lift. The lounge is spacious and rarely busy. The food offering is respectable, though nothing too grand. On domestic flights, and in the domestic lounge, there is no alcohol available. One of the changes in the update was the installation of soft drink fountains rather than cans in a fridge. All very well, but no low calorie drinks were included. fortunately, within days, cans of pepsi light appeared back in the fridge. The lounge is conveniently located very close to a number of gates, and is pleasant place to spend time in before a domestic flight.
One point to note, is that when transferring from an international flight to a domestic flight in KLIA there can be a long and slow moving queue as you go through immigration. If this is the case, you may find it more pleasant to go landside with those passengers who are remaining in Kuala Lumpur and then simply walk through domestic departures- there is almost never queues at the main immigration points, the only place that can be a problem is transiting to or from (but mainly to) a domestic flight.
One point to note, is that when transferring from an international flight to a domestic flight in KLIA there can be a long and slow moving queue as you go through immigration. If this is the case, you may find it more pleasant to go landside with those passengers who are remaining in Kuala Lumpur and then simply walk through domestic departures- there is almost never queues at the main immigration points, the only place that can be a problem is transiting to or from (but mainly to) a domestic flight.
Cathay Pacific Lounge Kuala Lumpur
One world passengers can also make use of the Cathay Pacific lounge in the satellite building. As you would expect this lounge is a lot smaller than the Malaysia airlines lounges in the airport. However, it may be worth a visit for a number of reasons. First, if you are not flying with Cathay, you are likely to find the lounge empty or almost empty. Secondly, if you are a beer drinker, they offer a better range- usually tiger and heineken, than the Malaysia Airlines. The food offer is well presented, and again, makes a change from what is on offer in the nearby Malaysia lounges.
The Malaysia Airlines flights to both London and Paris leave around midnight. However, my connecting flight to KL arrives around 18:00. As a result, I often have a lot of time to kill at the airport- for this reason I do visit the Cathay Lounge, really just for a change of scene. However, if you are only going to be in a lounge for a couple of hours it probably makes sense to choose the Malaysia Lounges. Of course, an emerald one world member has a potential "lounge crawl" if they wish. A visit to the regional lounge, the Malaysia Business lounge, the Cathay lounge, and then finally back to the Malaysia First class lounge will keep you busy for some time.
The Malaysia Airlines flights to both London and Paris leave around midnight. However, my connecting flight to KL arrives around 18:00. As a result, I often have a lot of time to kill at the airport- for this reason I do visit the Cathay Lounge, really just for a change of scene. However, if you are only going to be in a lounge for a couple of hours it probably makes sense to choose the Malaysia Lounges. Of course, an emerald one world member has a potential "lounge crawl" if they wish. A visit to the regional lounge, the Malaysia Business lounge, the Cathay lounge, and then finally back to the Malaysia First class lounge will keep you busy for some time.
Friday, 29 May 2015
MHupgrade: a test
I have previously written about the problem with both MHupgrade (where you are invited to bid for an upgrade, and the decision made 48hrs prior to departure) and the paid for instant upgrade at check in or in the lounge- that is you are booked into I class and do not receive elite miles or tier points. It could also be the case that such as upgrade will cost you the economy tier points as well. The theory has been tested. A return was booked and flown in V bucket, and a successful MHupgrade bid made only on one leg (no bid was made the outbound leg). In an ideal world 10+40 tier points would be earned. Perhaps a fair outcome would be 10+10 tier points. However, I am expecting 10+0 tier points- meaning that paying for the upgrade has cost the price of the upgrade (£40) + 10 Tier points plus around 400 Avios.
The positive about MHupgrade is that it can get you into the very good domestic and regional business class offered by Malaysia Airlines very cheaply- but do factor in the cost of those lost tier points- especially if it means you end up having to do tier point run later in the year.
The positive about MHupgrade is that it can get you into the very good domestic and regional business class offered by Malaysia Airlines very cheaply- but do factor in the cost of those lost tier points- especially if it means you end up having to do tier point run later in the year.
One way Europe to Asia
Finding one way long haul flights at competitive prices can be a chore- in fact, the lack of such fares often enhances significantly the value of Avios which can be used to book one ways when needed. Getting from Europe to Asia in Business class, in August, with no return attached is proving interesting. Currently Cathay Pacific is looking for £795 from Stockholm to Kuala Lumpur. Not too bad, but the route is long, going via both Doha and Hong Kong- but it will pick up 320 tier points which may come in handy. If you are willing to drop down to Economy, a one way from Berlin to KL can be found for £359 with Qatar airways, this should come with 80 tier points.
Thursday, 28 May 2015
Miri airport lounge
Miri airport has a lounge, which is accessible to oneworld emerald and sapphire customers travelling in Economy on Malaysia Airlines, as well as those flying on Business Class- though I have been unable to take a guest in. The positives are that it is rarely busy, and there are two PCs that offer a convenient way to catch up with work if necessary. Other than that, though, this must be one of the worst lounges in the oneworld network. The food offering is truly dreadful. and the drinks disappointing- there is never any alcohol in domestic Malaysia Airlines Lounges, but even the soft drinks here are a disappointment- mediocre coffee or local soft drinks out of two litre bottles kept in a luke warm fridge. At least there is water.
Do think twice before using miles/avios to take a business class flight from Miri- (Especially using MHupgrade, as you may lose tier points!) Certainly don't upgrade for the lounge. That having been said, once in the sky, Malaysia Airlines domestic and regional product is very good indeed- and far better than you would find most European Carriers.
Wednesday, 27 May 2015
topcashback rebrand
Today topcashback have updated their website to include a new hummingbird logo. The website looks good, and has a more sophisticated look about it. The way the website functions and the cashback rates do not seem to be affected. As suggested before, using the website to generate avios or cash from spending you would undertake anyway is highly recommended. My topcashback account tells me I have so earned over £1,200. If you join using this link ASEAN Loyalty will receive a small commission- thank you.
Monday, 25 May 2015
Miri Marriott
The Miri Marriott is an interesting one. It has a great swimming pool- the surrounds of which have recently been refurbished making it quite a bit more pleasant- and also safer for any little ones with you. The rooms are fine- though are coming up for needing refurbishment. The recognition of Marriott status is mixed. The basics are met, in that free breakfast is offered, but unlike in most Asian Marriotts kids are charged for. There is no lounge.....for a time a drinks voucher was given in lieu. That seems to have gone now. (Though its disappearance coincided with me moving from Gold to platinum status.....which has always been a bit concerning.)
If you are coming to Miri, it is the place to stay. Would I recommend you made a special journey to visit? No. However, the new Marriott in Mulu might be worth a visit. I'll post a review as soon as I have managed to get up there. If you do go to Mulu you will probably have to overnight in Miri- and the Marriott is probably your best bet.
If you are coming to Miri, it is the place to stay. Would I recommend you made a special journey to visit? No. However, the new Marriott in Mulu might be worth a visit. I'll post a review as soon as I have managed to get up there. If you do go to Mulu you will probably have to overnight in Miri- and the Marriott is probably your best bet.
Wednesday, 20 May 2015
Pullman Putra Jaya
A quiet location and stunning rooms make this hotel an ideal getaway from the hustle and bustle of KL or other ASEAN cities. Those Platinum Le Club Accor members will enjoy access to an impressive lounge, which is usually peaceful. The pool is quite small for the size of the hotel, but I have never seen it too busy. There is also an impressive kids club. The hotel is located a short and inexpensive taxi ride from Putra Jaya Sentral station. It is inexpensive for a Pullman, usually coming in at around 280RM per night, just over £50. Possibly a good option for someone making use of some of the very generous Le club accor bonus promotions that have become rather frequent of late.
Tuesday, 19 May 2015
MHupgrade- is it worth it?
MHupgrade is Malaysia airline's version of last minute paid for upgrades. After you have booked an Economy ticket (or Business ticket, where first is also available) you sometimes (often) receive an invite to bid for an upgrade. I have made bids on a number of short haul routes- and even though my bids have been the lowest possible amount, or very close to it, they have always been successful. The new Business ticket is issued about 48hrs before departure, and does inlcude the increased luggage allowance. (The instant upgrades available at check in or in the lounges do not include the higher luggage allowance.)
The big drawback of MHupgrade is that it can cost you tier points (and avios) The same is true for the instant upgrade. For example, if you are booked into a v-class economy ticket on a short haul flight you will pick up 10 BA tier points. If you do an MHupgrade, or an instant upgrade you ticket usually changes to I class, which will earn zero tier points. So upgrading has actually cost you tier points and avios. As a result I no longer make use of the upgrade facility.
If you are doing an instant upgrade, perhaps at the lounge, I do wonder if the agent has some control over which booking class your ticket goes into. I have done two instant upgrades that did receive full tier points. The first was a long haul from London to KL- I was unwell and booked in Economy. I paid a significant amount for the upgrade to Business- and received the 160 tier points. The second time, I explained my frustration about the upgrades booking into I class to the agent- but, because I needed some sleep having flown in on a red eye I went ahead with the instant upgrade anyway. I was booked into Z class, and I received the 40 tier points- so it may be worth asking the agent if they can book the upgrade into Z class for you.
If I am flying the sector anyway (so it is not a tier point run) I am willing to pay up to £3 per tier point. So if they always gave full tier points for an upgrade I would be willing to pay £90 more than the usual £50 or so I offer- and I would bid for an upgrade every time. Its a shame they don't.
The big drawback of MHupgrade is that it can cost you tier points (and avios) The same is true for the instant upgrade. For example, if you are booked into a v-class economy ticket on a short haul flight you will pick up 10 BA tier points. If you do an MHupgrade, or an instant upgrade you ticket usually changes to I class, which will earn zero tier points. So upgrading has actually cost you tier points and avios. As a result I no longer make use of the upgrade facility.
If you are doing an instant upgrade, perhaps at the lounge, I do wonder if the agent has some control over which booking class your ticket goes into. I have done two instant upgrades that did receive full tier points. The first was a long haul from London to KL- I was unwell and booked in Economy. I paid a significant amount for the upgrade to Business- and received the 160 tier points. The second time, I explained my frustration about the upgrades booking into I class to the agent- but, because I needed some sleep having flown in on a red eye I went ahead with the instant upgrade anyway. I was booked into Z class, and I received the 40 tier points- so it may be worth asking the agent if they can book the upgrade into Z class for you.
If I am flying the sector anyway (so it is not a tier point run) I am willing to pay up to £3 per tier point. So if they always gave full tier points for an upgrade I would be willing to pay £90 more than the usual £50 or so I offer- and I would bid for an upgrade every time. Its a shame they don't.
Monday, 18 May 2015
Pullman Kuching
Yesterday some tier point runs to and from the Island of Borneo were explored. If you do happen to find yourself in Kuching, the Pullman is a great option. In typical Pullman/accor style it is very sophisticated. The lobby is quite impressive, and the rooms very modern and comfortable. The breakfast is also very good. The pool is also great- though be prepared for disapproving looks from the ultra trendy guests (perhaps from Total?) when you rock up with noisy kids and inflatables!
The rates are fantastic, and rooms can usually be secured for less than £35. Amazing value- especially if you can tie your tier point run to Kuching in with a bonus points offer from Accor.
The link below will take you to the Accor site- and Aseanloyalty will earn a small commission from any booking you make. Thank you for your support.
The rates are fantastic, and rooms can usually be secured for less than £35. Amazing value- especially if you can tie your tier point run to Kuching in with a bonus points offer from Accor.
The link below will take you to the Accor site- and Aseanloyalty will earn a small commission from any booking you make. Thank you for your support.
Malaysia Airlines Tier Point Run
Those members of the various one world frequent flyer schemes who are based on the Island of Borneo have usually found it best to get off the Island before looking at tier point runs. As described here there are often good options from Phuket. However, today I have been looking for Tier Point runs starting on Borneo. Infact, I was just looking for the hop from Miri to Kuching, which is, once a day, flown by Malaysia airlines (rather than MASwings- no tier points!). Whilst this came up, a much more interesting option for tier points also became apparent, that was Miri to Kuching via Kuala Lumpur and return. (MYY-KUL-KCH-KUL-MYY). This comes in at £253 at will earn 160 Tier Points in the BA scheme. (£1.58 per tier point- which is not so bad) and will earn 3706 avios for BA executive club members. One of the legs could be flown direct, reducing the tier points to 120, and the price to £233 which gets a better return of £1.47 per tier point). The direct flights come in at £223, a rather unattractive £2.87 per tier point.
If you are tempted to include Borneo as part of a tier point run, do make sure you are not booked on a MASwings flight- no Tier points will be awarded. If your run includes a stay in Kuching then I highly recommend the Pullman.
If you are tempted to include Borneo as part of a tier point run, do make sure you are not booked on a MASwings flight- no Tier points will be awarded. If your run includes a stay in Kuching then I highly recommend the Pullman.
Friday, 15 May 2015
JW Marriott Khao Lak
The JW Marriott Khao Lak is a fantastic resort hotel, located on the mainland of Thailand just over an hours drive north from Phuket Airport. The stand out feature of the hotel is the extensive swimming pool which has canal type sections that pass by a huge number of rooms- as a result many of the hotels rooms have direct access to the swimming pool. I imagine it is quite amazing to be able to slide from your room into the pool and to be able to swim to any of two swim up bars and a number of restaurants.
I have visited this resort twice. On both occasions I have received a very generous upgrade. Both times I booked the most basic room type. Once I was upgraded to a duplex suite, which was huge, and a very pleasant to have stairs leading up to the sleeping area, a downstairs toilet for guests and a huge bath in the en-suite. On my second visit we were given a huge suite on the second floor. The outside shower in the bathroom was awesome. It should be noted that neither of these rooms had pool access......though I would rather have suite without pool access that a room with- not everyone will agree with that.
Marriott elites are valued at this property- during the off-off season, we also benefited from happy hour cocktails in any of the bars. The excellent kids club hours over lap happy hour- which meant we were able to enjoy a cocktail or two without our children, collecting them before heading off for dinner.
In the "off-off" season rooms can be picked up for £60 per night or less. It is still warm, but the sea can be a bit rough and the rain can make the pool a bit chilly. As the main season begins, around October, the sea should be calm, the rain less frequent and the rooms still inexpensive. In the high season, room rates do increase, heading up to around £120 per night.
This resort is a great option for those wanting 5 star luxury on a reasonable budget, especially if you have status in the Marriott rewards programme.
I have visited this resort twice. On both occasions I have received a very generous upgrade. Both times I booked the most basic room type. Once I was upgraded to a duplex suite, which was huge, and a very pleasant to have stairs leading up to the sleeping area, a downstairs toilet for guests and a huge bath in the en-suite. On my second visit we were given a huge suite on the second floor. The outside shower in the bathroom was awesome. It should be noted that neither of these rooms had pool access......though I would rather have suite without pool access that a room with- not everyone will agree with that.
Marriott elites are valued at this property- during the off-off season, we also benefited from happy hour cocktails in any of the bars. The excellent kids club hours over lap happy hour- which meant we were able to enjoy a cocktail or two without our children, collecting them before heading off for dinner.
In the "off-off" season rooms can be picked up for £60 per night or less. It is still warm, but the sea can be a bit rough and the rain can make the pool a bit chilly. As the main season begins, around October, the sea should be calm, the rain less frequent and the rooms still inexpensive. In the high season, room rates do increase, heading up to around £120 per night.
This resort is a great option for those wanting 5 star luxury on a reasonable budget, especially if you have status in the Marriott rewards programme.
Thursday, 14 May 2015
Malaysia Airlines A380s- Can they be made to pay their way
Travellers want low fares, exceptional service and bucket loads of frequent flyer miles. Unfortunately the reality is that airlines have to pay their way at some stage. The alternative of course, is loss making state owned carriers burning through huge amounts of cash that could be spent more wisely. (Perhaps on some more nurses or teachers, rather than on Dom Perignon 2004 for first class passengers.
However, lets forget reality, and see if we can come up with a plan to keep Malaysia Airlines A380s in the air, and flying between KL and London (and maybe even Paris)
Unfortunately, in general, the number of journeys made between cities decreases with the distance between them, and the loading and unloading time of A380s mean they are not planes for short hops. Malaysia need to look to compete on well used city pairs with over 5 hours of flying time.
First opportunity: Look to exploit 5th freedom rights to compete on the key world aviation routes. Could the two landing slots at Heathrow be used for a flight from KL that then goes on to a key US city rather than two flights from KL? How about Paris. There is potential the other way, to Los Angeles or San Francisco perhaps via Japan
Second Opportunity: Explore a tie up and code share with a Gulf carrier. The connections available from Emirates, Qatar or Etihad could mke it possible generate enough traffic to the middle east.
Third Opportunity: Stop flying with empty premium cabins.
Three easy steps to ensure this happens:
1. Increase reward flight availability. Substantially. Why not offer 4 seats in First and 10 in Business Some revenue is better than none.
2. Offer full miles and tier points (or qualifying miles) for upgrades purchased at the airport or via the auction option. This will increase the offers from the auction and increase the uptake of instant upgrades.
3. Actively sell instant upgrades in Business Class Lounges prior to the flight. For example if you have a Sapphire one world member flying economy in the business lounge, identify who it is and try to sell them an upgrade- don't be pushy, just make sure they know the option is available if they would like to upgrade.
Would any of these be enough to save the A380s in Malaysia's fleet. Perhaps not. But it would be great if they could keep them!
However, lets forget reality, and see if we can come up with a plan to keep Malaysia Airlines A380s in the air, and flying between KL and London (and maybe even Paris)
Unfortunately, in general, the number of journeys made between cities decreases with the distance between them, and the loading and unloading time of A380s mean they are not planes for short hops. Malaysia need to look to compete on well used city pairs with over 5 hours of flying time.
First opportunity: Look to exploit 5th freedom rights to compete on the key world aviation routes. Could the two landing slots at Heathrow be used for a flight from KL that then goes on to a key US city rather than two flights from KL? How about Paris. There is potential the other way, to Los Angeles or San Francisco perhaps via Japan
Second Opportunity: Explore a tie up and code share with a Gulf carrier. The connections available from Emirates, Qatar or Etihad could mke it possible generate enough traffic to the middle east.
Third Opportunity: Stop flying with empty premium cabins.
Three easy steps to ensure this happens:
1. Increase reward flight availability. Substantially. Why not offer 4 seats in First and 10 in Business Some revenue is better than none.
2. Offer full miles and tier points (or qualifying miles) for upgrades purchased at the airport or via the auction option. This will increase the offers from the auction and increase the uptake of instant upgrades.
3. Actively sell instant upgrades in Business Class Lounges prior to the flight. For example if you have a Sapphire one world member flying economy in the business lounge, identify who it is and try to sell them an upgrade- don't be pushy, just make sure they know the option is available if they would like to upgrade.
Would any of these be enough to save the A380s in Malaysia's fleet. Perhaps not. But it would be great if they could keep them!
Wednesday, 13 May 2015
Topcashback- earn avios or virgin miles (or cash)
Topcashback is a super website that allows you to earn cash back on spend at a large number of online retailers. It is based in the UK and is targeted at UK residents. They also have an american site. When you click through the site to your usual retailer and buy something the retailer pays topcashback, and topcashback then passes the money on to you. It is usually best to find the best price for a product and then use the topcashback website to see if cashback is available from that retailer.
It can take sometime for cash back to materialise. (I have had some cashback not appear, and some arrive after one year!) Once it does it can be withdrawn as cash to a UK bank account. Alternatively vouchers can be purchased and a small bonus is awarded. One of the best uses of cash back is to send it to Tesco. They will credit your clubcard account, which can be used to earn avios at a very attractive rate. Unfortunately only £50 of cashback can be sent to Tesco each year, but that will earn you over 10,000 avios.
It is possible to transfer cashback straight to the BA executive club, at just under 1p per avios. This was marginal at the best of times, but following the devaluation, it is unlikely to be the best option.
Here is a link to join topcashback. If you use this link ASEAN Loyalty will earn a small commission. Your support is appreciated.
It can take sometime for cash back to materialise. (I have had some cashback not appear, and some arrive after one year!) Once it does it can be withdrawn as cash to a UK bank account. Alternatively vouchers can be purchased and a small bonus is awarded. One of the best uses of cash back is to send it to Tesco. They will credit your clubcard account, which can be used to earn avios at a very attractive rate. Unfortunately only £50 of cashback can be sent to Tesco each year, but that will earn you over 10,000 avios.
It is possible to transfer cashback straight to the BA executive club, at just under 1p per avios. This was marginal at the best of times, but following the devaluation, it is unlikely to be the best option.
Here is a link to join topcashback. If you use this link ASEAN Loyalty will earn a small commission. Your support is appreciated.
Tuesday, 12 May 2015
Kuala Lumpur to Paris (and London) in A380 Economy
Since Malaysia airlines joined one world and bought some A380s, I have made extensive use of the KL-Paris and KL-London routes. I have flown the sector in Economy from KL to both Paris and London, and the return sector from Paris to Kuala Lumpur. Economy on an A380 is not too bad at all. The relatively high cabin coupled with the twin aisles gives a good feeling of space. The service is fine, Perhaps I am spoiling the surprise, but trays of plastic classes filled with lager brought around after take off are an interesting service innovation. There are currently two flights to London, one night flight leaving just before midnight and one day flight leaving at 10:10. 13 hours is a long time to spend in Economy, and so I am often tempted to look again at a routing through the middle east. I also found that there is a long gap between the meal services. I have become quite hungry on these flights.
It is great these flights are available and it will be sad to lose them if Malaysia Airlines sell their A380s. If I am buying tickets for my whole family, these flights have become an inexpensive direct routing to Europe. A few prices differences made a stop in the Middle East or Hong Kong almost essential. In the next few months I will be flying this route, all be it on BA, a number of times, both in World Traveller Plus and in World Traveller. (As written about here) I'll see how they go, but, given the length of the direct flight, I am currently tempted to split the journey and to look at Qatar, Emirates, or Etihad if I have to use Economy.
It is great these flights are available and it will be sad to lose them if Malaysia Airlines sell their A380s. If I am buying tickets for my whole family, these flights have become an inexpensive direct routing to Europe. A few prices differences made a stop in the Middle East or Hong Kong almost essential. In the next few months I will be flying this route, all be it on BA, a number of times, both in World Traveller Plus and in World Traveller. (As written about here) I'll see how they go, but, given the length of the direct flight, I am currently tempted to split the journey and to look at Qatar, Emirates, or Etihad if I have to use Economy.
Sunday, 10 May 2015
Qatar Airways 2 for 1 Business Class sale
Qatar airways has launched another round of their 2 for 1 Business Class flights from a number of European destinations to destinations including KL, Bangkok and Melbourne. Two Business Class return tickets from London to Kuala Lumpur are being advertised at £3,270. (This is £1,635 each, but you have to travel together.) This flight will earn you 560 BA tier points per passenger. So if this fits in with your travel plans it could be a good option. It can be booked until 17th May for travel up to 15th December.
Saturday, 9 May 2015
Uber UK sign up bonus
If you are travelling to the UK in the next couple of months or so you may wish to download the Uber App and register for their service. If you enter the code uberaseanloyalty you should get £20 of credit towards your first trip. If you register after the 20th of May the sign up bonus will fall to £10.
I rarely use Uber. The service has always been fine, but I do find their app a little cumbersome. I am sure this has more to do with my ageing smartphone rather than their technology. When in London I often use GLH (website). Many, Many years ago I used to ride a motorbike for them, and they always treated me fairly, and so on the rare occasions I do need a cab in London I try to use them.
I rarely use Uber. The service has always been fine, but I do find their app a little cumbersome. I am sure this has more to do with my ageing smartphone rather than their technology. When in London I often use GLH (website). Many, Many years ago I used to ride a motorbike for them, and they always treated me fairly, and so on the rare occasions I do need a cab in London I try to use them.
Friday, 8 May 2015
Club Carlson Devaluation- through category changes
Club Carlson have posted this chart on their website which shows that reward stays in many European (especially London) hotels will be getting more expensive from the 1st of June. It so happens I emptied my Club Carlson account with a stay at the Radisson Blu Vaderbilt hotel in London in June. Club Carlson have a generous base earning rate and some good promotions, so they are still one to keep an eye on despite the changes. In fact, if you travel to India regularly you could benefit as many hotels in India have moved down categories. Whilst the low room rates mean you still may not be getting great value for points, it does seem possible to book decent looking hotels in Goa for 9000 points a night- a 7 day beach holiday for the same points as on night in London.
A free holiday like that does sound attractive, but it is not for me. I tend to use points for high end hotels, and cash for longer stays in lower cost hotels- so that I have as many qualifying nights for status as possible.
A free holiday like that does sound attractive, but it is not for me. I tend to use points for high end hotels, and cash for longer stays in lower cost hotels- so that I have as many qualifying nights for status as possible.
Thursday, 7 May 2015
Malaysia Airlines for Tier Point Runs
In order to maintain Silver status in the British Airways Executive club you need to collect 600 tier points in each membership year. (You also need to take four British Airways Flights). Silver Status is equivalent to sapphire One World Status and will get you lounge access across the one world network. In order to obtain BA Gold you need to earn 1500 tier points.
Flying on Malaysia Airlines is a good way to pick up cheap tier points. Ideally you are looking for flights just over 2000 miles as these pick up 140 tier points in Business Class. It is possible to find tier points runs that work out as less than £1 a tier point on Malaysia Airlines- though they can be awkward.
For example a return flight from Phuket to New Delhi via KL will earn 360 tier points (40+140+140+40) and can be purchased in June (and quite often) for approximately £351.
Perhaps you need fewer Tier Points to get you over the line to a higher status level. If this is the case then the domestic business class promotions are sometimes good value. You can often find Business Tickets from Kuala Lumpur to Johor Bharu or Langkawi for RM380, around £70. This will net you 40 tier points (80 return) for less than £2 a tier point.
People looking for Tier Point runs from Europe or Asia have spent years looking at American Airlines in the US with envy- Malaysia Airlines give us a chance to pick up those last few tier points almost as cheaply we could in the US.
Flying on Malaysia Airlines is a good way to pick up cheap tier points. Ideally you are looking for flights just over 2000 miles as these pick up 140 tier points in Business Class. It is possible to find tier points runs that work out as less than £1 a tier point on Malaysia Airlines- though they can be awkward.
For example a return flight from Phuket to New Delhi via KL will earn 360 tier points (40+140+140+40) and can be purchased in June (and quite often) for approximately £351.
Perhaps you need fewer Tier Points to get you over the line to a higher status level. If this is the case then the domestic business class promotions are sometimes good value. You can often find Business Tickets from Kuala Lumpur to Johor Bharu or Langkawi for RM380, around £70. This will net you 40 tier points (80 return) for less than £2 a tier point.
People looking for Tier Point runs from Europe or Asia have spent years looking at American Airlines in the US with envy- Malaysia Airlines give us a chance to pick up those last few tier points almost as cheaply we could in the US.
Wednesday, 6 May 2015
Marriott Rewards- Why this is my main hotel loyalty scheme
Marriott has been my preferred hotel brand for the last five years. As with airlines I view the miles or points as secondary to a programme, and see the benefits for status as the main reason for concentrating stays with one brand. I have found Marriott Hotels keen to respect the benefits outlined in the plan, and they often go beyond what is required.
For me, the key benefit of elite membership is guaranteed lounge access this starts when you have gold status (50 nights) If the hotel has a lounge, you get access. No arguments. The one downside of this policy is that the lounges can be crowded. I find this more of a problem in Europe than in Asia though.
The room upgrades I have received over the four years have varied from spectacular (JW Marriott Khao Lak) to routinely non-existent (JW Marriott Kuala Lumpur). You get to know the hotels that upgrade, and those that don't. The Rennaissance in Kuala Lumpur is one that always does upgrade, and when I moved from Gold status to Platinum status I have often found myself in a Suite.
One drawback of the programme is that the only way to status is nights, although these can be earned from credit card spend in the UK and US, in general the only way to get nights in ASEAN is to stay. 50 nights for gold and 75 nights for platinum is a lot. But this means they can (and do) reward customers with status well.
A further drawback with Marriott rewards is that their points promotions are less generous than other brands- and the more you stay the worse your targeted promotions seem to get. Finally, I find the lack of centrally located mid range hotels in London a pain. During my next London trip I will be staying at a Radisson- where I have no status, because I wasn't prepared to fork out over £300 for a Marriott room.
If you think that Marriott rewards could be for you, the key is to get status as soon as you can. Customer service will often offer a challenge- stay X nights in 3 months and we'll give you Gold Status- in fact they sometimes give you Gold Status, and then let you keep it if you stay X times in three months. It is certainly worth an email to customer service if you have some Marriott stays in the near future.
Finally, arranging a "rewarding event" in a Marriott results in a 10 night credit to you account. I usually arrange two such meetings a year. The 30 qualifying nights I therefore need to retain gold status is a much more reasonable target to obtain.
For me, the key benefit of elite membership is guaranteed lounge access this starts when you have gold status (50 nights) If the hotel has a lounge, you get access. No arguments. The one downside of this policy is that the lounges can be crowded. I find this more of a problem in Europe than in Asia though.
The room upgrades I have received over the four years have varied from spectacular (JW Marriott Khao Lak) to routinely non-existent (JW Marriott Kuala Lumpur). You get to know the hotels that upgrade, and those that don't. The Rennaissance in Kuala Lumpur is one that always does upgrade, and when I moved from Gold status to Platinum status I have often found myself in a Suite.
One drawback of the programme is that the only way to status is nights, although these can be earned from credit card spend in the UK and US, in general the only way to get nights in ASEAN is to stay. 50 nights for gold and 75 nights for platinum is a lot. But this means they can (and do) reward customers with status well.
A further drawback with Marriott rewards is that their points promotions are less generous than other brands- and the more you stay the worse your targeted promotions seem to get. Finally, I find the lack of centrally located mid range hotels in London a pain. During my next London trip I will be staying at a Radisson- where I have no status, because I wasn't prepared to fork out over £300 for a Marriott room.
If you think that Marriott rewards could be for you, the key is to get status as soon as you can. Customer service will often offer a challenge- stay X nights in 3 months and we'll give you Gold Status- in fact they sometimes give you Gold Status, and then let you keep it if you stay X times in three months. It is certainly worth an email to customer service if you have some Marriott stays in the near future.
Finally, arranging a "rewarding event" in a Marriott results in a 10 night credit to you account. I usually arrange two such meetings a year. The 30 qualifying nights I therefore need to retain gold status is a much more reasonable target to obtain.
Tuesday, 5 May 2015
Malaysia Airlines A380 Business Class
With the news that Malaysia Airlines has put its A380s up for sale, this could be a bit of a wasted post. However, if you are travelling to or from Europe in the next few months the MH A380 Business product is very high quality. The lounges in both KL and London are of a good standard. The lounge in Paris is not. However, once on board the plane you are assured a warm welcome, a spacious cabin and a comfortable seat. The cabin is in 2X2X2 formation, which is great if you are travelling with a companion, less so if you are alone. The food served is very good, especially out of Paris. I have not successfully used the chef on call service. I did book it once, but I slept the whole way to London, and didn't fancy steak for breakfast! However, chef on call is an interesting innovation number of carriers are using. It gives the passenger a wider choice of meals, and cuts out the waste and cost of carrying reserve meals. However, I do not always know what I am going to want to eat in the future!
If paying cash for this flight, and you do not mind including a connection, it is worth searching for prices from Phuket and Bangkok. The fact that you are going back on yourself does bring the cost down- sometimes significantly. Another starting point worth looking at is Bali. If you are using miles or Avios, then availability is often better to Paris.
If paying cash for this flight, and you do not mind including a connection, it is worth searching for prices from Phuket and Bangkok. The fact that you are going back on yourself does bring the cost down- sometimes significantly. Another starting point worth looking at is Bali. If you are using miles or Avios, then availability is often better to Paris.
Monday, 4 May 2015
Malaysia Airlines A380s for sale
The news that Malaysia Airlines has put its A380s up for sale is not unexpected, but is disappointing. The service between KL and London and Paris has been of a good standard and very convenient for a number of years. Two of the planes appear to be listed as available immediately. It is possible that some of the European routes could be axed or changed to a 777-200 soon. Perhaps London will go to one flight a day. However, I would be more disappointed (and I think it more likely) that Paris will either be served by a 777-200 or scrapped altogether.
The important point to note is that the Malaysia airlines 777s do not have flat beds in Business Class. It is a specious cabin, but it does not compare well to the A380s. It is certainly something to watch over the coming months. I fly between Europe and Kuala Lumpur regularly. It looks as though I will be travelling via the Middle East or Hong Kong before too long- as I was before the A380s arrived in Malaysia's fleet in 2012
Tim Clarke, president of Emirates airlines, calls the A380 a passenger magnet. It is a shame that Malaysia Airlines is not able to make this work.
Malaysia airlines still has much to offer travellers within and to and from ASEAN. The regional shorter routes (and domestic routes) served by 737-800s have a sound Business class product that puts many European carriers to shame. Malaysia Airlines is also a source of Tier Points (or status miles) in other one-world frequent flyer schemes.
The important point to note is that the Malaysia airlines 777s do not have flat beds in Business Class. It is a specious cabin, but it does not compare well to the A380s. It is certainly something to watch over the coming months. I fly between Europe and Kuala Lumpur regularly. It looks as though I will be travelling via the Middle East or Hong Kong before too long- as I was before the A380s arrived in Malaysia's fleet in 2012
Tim Clarke, president of Emirates airlines, calls the A380 a passenger magnet. It is a shame that Malaysia Airlines is not able to make this work.
Malaysia airlines still has much to offer travellers within and to and from ASEAN. The regional shorter routes (and domestic routes) served by 737-800s have a sound Business class product that puts many European carriers to shame. Malaysia Airlines is also a source of Tier Points (or status miles) in other one-world frequent flyer schemes.
Sunday, 3 May 2015
One World Alliance - key benefitsof British Airways Executive Club
The one world alliance contains a large number of key airlines for travellers based in the ASEAN region. The founding members included British Airways, Cathay Pacific and Qantas, which gave the alliance useful coverage between Europe and Asia and within Asia. Recently Malaysia Airlines, Qatar and Sri Lankan Airlines have joined making the alliance particularly attractive.
Of all of the loyalty programmes within one world, despite the recent changes the British Airways Executive club is my preferred choice. This is despite the fact that the majority of my flights are actually flown with Malaysia Airlines. The key benefits of the British Airways Executive Club are:
1. Clear progression through the tiers- Tier points are straight forward and earned on almost every flight (be careful on Malyasia Airlines though- more to follow on this)
2. Even following the devlauation, generous points earning opportunities from flying- especially on British Airways, American Airlines and Iberia.
3. The household account- this makes earning avios as a family a breeze and means reward flights are earned much quicker than with competing schemes.
4. Tier status benefits are well respected throughout the alliance- sometimes additional luggage allowances can be a little bit of a struggle at check in though.
By having status in the BA programme rather than the MH programme I do miss out on some benefits when flying on Malaysia Airlines. For example, I do not pick up tier bonus enrich points. The additional luggage allowance for enrich passengers with status is generous and quite straight forward (50%/100% extra for Gold/Platinum members). Finally I never get upgraded when travelling on Malaysia Airlines. However, given how empty Business/first cabins seem to be I assume that Malaysia Airlines only upgrade for operational reasons, so I doubt I miss much.
The British Airways Executive club is a good option for ASEAN travellers. However, you do need to have 4 flights on British Airways flights each year to maintain status. This may be a problem for a reader who does not travel once a year or so to Europe (or Australia).
More on the benefits of the Executive Club, and how to earn and maintain status in future posts.
Of all of the loyalty programmes within one world, despite the recent changes the British Airways Executive club is my preferred choice. This is despite the fact that the majority of my flights are actually flown with Malaysia Airlines. The key benefits of the British Airways Executive Club are:
1. Clear progression through the tiers- Tier points are straight forward and earned on almost every flight (be careful on Malyasia Airlines though- more to follow on this)
2. Even following the devlauation, generous points earning opportunities from flying- especially on British Airways, American Airlines and Iberia.
3. The household account- this makes earning avios as a family a breeze and means reward flights are earned much quicker than with competing schemes.
4. Tier status benefits are well respected throughout the alliance- sometimes additional luggage allowances can be a little bit of a struggle at check in though.
By having status in the BA programme rather than the MH programme I do miss out on some benefits when flying on Malaysia Airlines. For example, I do not pick up tier bonus enrich points. The additional luggage allowance for enrich passengers with status is generous and quite straight forward (50%/100% extra for Gold/Platinum members). Finally I never get upgraded when travelling on Malaysia Airlines. However, given how empty Business/first cabins seem to be I assume that Malaysia Airlines only upgrade for operational reasons, so I doubt I miss much.
The British Airways Executive club is a good option for ASEAN travellers. However, you do need to have 4 flights on British Airways flights each year to maintain status. This may be a problem for a reader who does not travel once a year or so to Europe (or Australia).
More on the benefits of the Executive Club, and how to earn and maintain status in future posts.
Saturday, 2 May 2015
Paris to Johor Bharu: Malaysia Airlines First Class
I have flown the Malaysia Airlines A380 service between Paris and Kuala Lumpur many times as described here. I have used all three cabins. Most recently I flew in First Class from Paris to Johor Bharu. This was a reward flight- it cost 99,000 Avios. 90,000 for Paris to Kuala Lumpur and then 9,000 for the hop down to Johor Bharu in Business.
I currently only have sapphire one-world status. This means that I am not able to use first class check-in desks unless I am flying first class. Unfortunately when I tried to check in the first class desk was busy and I was ushered to a Business Class desk. I was checked in without delay, but I was a little disappointed not to have been at a first class desk (ridiculous I know). I had two suitcases and two carry on items. I tried to check the carry on items, but wasn't allowed because of the two piece rule. A little frustrating- and if I had paid £4,000+ for my ticket I may have been bit more irritated.
The lounge used by Malaysia Airlines in Charles de Gaulle is very disappointing- but this was not unexpected as the the other lounges in terminal 1 are also not great. In the past I have struggled to board this plane on time- there are only two security channels to get through to the gates. If there is another plane going at the same time it can be chaos. I asked the lounge staff if there was a fast track system for first class passengers. Their response- "this is Paris sir". Suitably chastised as a capitalist bourgeois pig, I headed to the gate, to find no queue at all. I breezed through security and on to the plane.
The First Class cabin on the A380 is very spacious, the seat is huge The crew were excellent as was the food. Dom Perignon 2003 was served. The caviar and salmon starter was fantastic. There were only two other passengers in first class. Business class was also significantly less than half full. I do worry for the future of this service especially as Malaysia Airlines has now put its A380s up for sale.
I regard Malaysia Airlines A380 Business class very highly. First class offers more space, but not many other significant benefits. If travelling with a companion I will continue to fly Business class. If alone, the extra 30,000 avios for First class could be worthwhile, because of the individual seating. That having been said, loads on this route seem low- perhaps you would be unlucky not to have an empty seat beside you in Business Class.
I currently only have sapphire one-world status. This means that I am not able to use first class check-in desks unless I am flying first class. Unfortunately when I tried to check in the first class desk was busy and I was ushered to a Business Class desk. I was checked in without delay, but I was a little disappointed not to have been at a first class desk (ridiculous I know). I had two suitcases and two carry on items. I tried to check the carry on items, but wasn't allowed because of the two piece rule. A little frustrating- and if I had paid £4,000+ for my ticket I may have been bit more irritated.
The lounge used by Malaysia Airlines in Charles de Gaulle is very disappointing- but this was not unexpected as the the other lounges in terminal 1 are also not great. In the past I have struggled to board this plane on time- there are only two security channels to get through to the gates. If there is another plane going at the same time it can be chaos. I asked the lounge staff if there was a fast track system for first class passengers. Their response- "this is Paris sir". Suitably chastised as a capitalist bourgeois pig, I headed to the gate, to find no queue at all. I breezed through security and on to the plane.
The First Class cabin on the A380 is very spacious, the seat is huge The crew were excellent as was the food. Dom Perignon 2003 was served. The caviar and salmon starter was fantastic. There were only two other passengers in first class. Business class was also significantly less than half full. I do worry for the future of this service especially as Malaysia Airlines has now put its A380s up for sale.
I regard Malaysia Airlines A380 Business class very highly. First class offers more space, but not many other significant benefits. If travelling with a companion I will continue to fly Business class. If alone, the extra 30,000 avios for First class could be worthwhile, because of the individual seating. That having been said, loads on this route seem low- perhaps you would be unlucky not to have an empty seat beside you in Business Class.
Novotel Charles De Gaulle Terminal
As with the standard Novotel, this hotel is functional rather than spectacular. Its key benefit is its location, which is attached to the Charles De Gaulle terminal buildings in Paris. It is perfect for an overnight connection as no taxis or public transport are required- useful if you are on a budget or have lots of luggage.
My recent visit was brief, but pleasant. My gold status in the Accor loyalty programme did get me a welcome drink at the bar, but no apparent upgrade. A review of the Accor programme is on its way, but they have been running some generous promotions recently, which was the reason I choose this hotel. However, the convenience of the location has encouraged me to book another night here in August.
It can be a little difficult to find on your first visit. If you take the shuttle train (the CDGVAL) to the RER station head up the escalators to the main concourse and then walk as if you are heading out of the station- but don't go out.......you should see the Novotel if you look slightly right.
The link below will take you to the Accor site. Aseanloyalty will earn a small commission if you use this link to make a booking. Many thanks for your support.
My recent visit was brief, but pleasant. My gold status in the Accor loyalty programme did get me a welcome drink at the bar, but no apparent upgrade. A review of the Accor programme is on its way, but they have been running some generous promotions recently, which was the reason I choose this hotel. However, the convenience of the location has encouraged me to book another night here in August.
It can be a little difficult to find on your first visit. If you take the shuttle train (the CDGVAL) to the RER station head up the escalators to the main concourse and then walk as if you are heading out of the station- but don't go out.......you should see the Novotel if you look slightly right.
The link below will take you to the Accor site. Aseanloyalty will earn a small commission if you use this link to make a booking. Many thanks for your support.
Friday, 1 May 2015
Malaysia Airlines Kuala Lumpur to Paris
I have used the Malaysia Airlines flight from Kuala Lumpur and Return quite regularly. It is a useful route even when travelling to the UK for a number of reasons:
1. It is cheaper than the flight to and from London (I imagine because of lower airport taxes and less demand) and they use an A380.
2. There is often Avios availability, either in Business or First Class.
3. The night flights (BA and Malaysia Airlines) arrive very early in the morning at Heathrow. I am not one for going straight to meetings, and so usually have a day in London first. As a result I find myself waiting to check in at my hotel. Arriving in Paris gives me the opportunity to refresh in the excellent American Airlines lounge at Charles De Gaulle before hoping across the channel and arriving in London at a more reasonable hour.
I have also found that this flight is often quite empty- which makes the journey a little more pleasant in all classes.
It is certainly one to consider if you are flying between Europe and Asia. If you add an Asian Leg in the Business Fare can be very competitive. For example Phuket to Paris and return via KL with Malaysia Airlines can often be booked for around £1,100. This will earn you over 17,000 avios and 360 tier points.
Its not all perfect though. The lounge for both business and first class passengers in Paris is rather feeble. The 50KG first class weight limit is fine, but the two pieces rule was enforced (on me anyway) the last time I flew the route- which was a pain as I ended up flying with two pieces of hand luggage.
There may well be a question mark over this route going forward. I'll continue to do my bit by flying it when I can! (edit: Courtesy of headforpoints.com I discover that Malaysia Airlines has put its A380s up for sale. It seems the threat to this route is very real indeed)
In forthcoming posts I'll review my experience of each of the cabins on this service.
1. It is cheaper than the flight to and from London (I imagine because of lower airport taxes and less demand) and they use an A380.
2. There is often Avios availability, either in Business or First Class.
3. The night flights (BA and Malaysia Airlines) arrive very early in the morning at Heathrow. I am not one for going straight to meetings, and so usually have a day in London first. As a result I find myself waiting to check in at my hotel. Arriving in Paris gives me the opportunity to refresh in the excellent American Airlines lounge at Charles De Gaulle before hoping across the channel and arriving in London at a more reasonable hour.
I have also found that this flight is often quite empty- which makes the journey a little more pleasant in all classes.
It is certainly one to consider if you are flying between Europe and Asia. If you add an Asian Leg in the Business Fare can be very competitive. For example Phuket to Paris and return via KL with Malaysia Airlines can often be booked for around £1,100. This will earn you over 17,000 avios and 360 tier points.
Its not all perfect though. The lounge for both business and first class passengers in Paris is rather feeble. The 50KG first class weight limit is fine, but the two pieces rule was enforced (on me anyway) the last time I flew the route- which was a pain as I ended up flying with two pieces of hand luggage.
There may well be a question mark over this route going forward. I'll continue to do my bit by flying it when I can! (edit: Courtesy of headforpoints.com I discover that Malaysia Airlines has put its A380s up for sale. It seems the threat to this route is very real indeed)
In forthcoming posts I'll review my experience of each of the cabins on this service.
How I am travelling from KL to London for "free" in World Traveller Plus
As the British Airways Kuala Lumpur route beds in there are often some interesting fares available. I am travelling to London for a few days in June, unfortunately the quick turnaround meant that few decent business class fares were available. As a result I booked world traveller plus with BA for around £900 return with the hope that I would be able to use Avios or cash to upgrade at some stage.
This is not a great deal, given that Qatar have been offering Business class returns the other way (from elsewhere in Europe) for less than £1000. To make matters worse, the upgrade has not materialised- it does look like I'll be in premium economy.
However, some quick calculations show that I am not too badly off after all. The trip will generate 200 tier points - which I value at £3 each (If the journey is being made anyway) and 30,000 avios, which I still value at 1p each (for convenience.......following the recent value there are worth less than that to me.)
Tier points 300 X £3 = £600
Avios 30,000 X 0.01 = £300
Total = £900
Could be worse. Could also be better- a recent journey on the BA A380 to Hong Kong in Premium Economy was very impressive. I may be a little disappointed by the same product on the 777- especially as Malaysia airlines have an A380 going to London twice a day.
This is not a great deal, given that Qatar have been offering Business class returns the other way (from elsewhere in Europe) for less than £1000. To make matters worse, the upgrade has not materialised- it does look like I'll be in premium economy.
However, some quick calculations show that I am not too badly off after all. The trip will generate 200 tier points - which I value at £3 each (If the journey is being made anyway) and 30,000 avios, which I still value at 1p each (for convenience.......following the recent value there are worth less than that to me.)
Tier points 300 X £3 = £600
Avios 30,000 X 0.01 = £300
Total = £900
Could be worse. Could also be better- a recent journey on the BA A380 to Hong Kong in Premium Economy was very impressive. I may be a little disappointed by the same product on the 777- especially as Malaysia airlines have an A380 going to London twice a day.
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