I have flown the Malaysia Airlines A380 service between Paris and Kuala Lumpur many times as described here. I have used all three cabins. Most recently I flew in First Class from Paris to Johor Bharu. This was a reward flight- it cost 99,000 Avios. 90,000 for Paris to Kuala Lumpur and then 9,000 for the hop down to Johor Bharu in Business.
I currently only have sapphire one-world status. This means that I am not able to use first class check-in desks unless I am flying first class. Unfortunately when I tried to check in the first class desk was busy and I was ushered to a Business Class desk. I was checked in without delay, but I was a little disappointed not to have been at a first class desk (ridiculous I know). I had two suitcases and two carry on items. I tried to check the carry on items, but wasn't allowed because of the two piece rule. A little frustrating- and if I had paid £4,000+ for my ticket I may have been bit more irritated.
The lounge used by Malaysia Airlines in Charles de Gaulle is very disappointing- but this was not unexpected as the the other lounges in terminal 1 are also not great. In the past I have struggled to board this plane on time- there are only two security channels to get through to the gates. If there is another plane going at the same time it can be chaos. I asked the lounge staff if there was a fast track system for first class passengers. Their response- "this is Paris sir". Suitably chastised as a capitalist bourgeois pig, I headed to the gate, to find no queue at all. I breezed through security and on to the plane.
The First Class cabin on the A380 is very spacious, the seat is huge The crew were excellent as was the food. Dom Perignon 2003 was served. The caviar and salmon starter was fantastic. There were only two other passengers in first class. Business class was also significantly less than half full. I do worry for the future of this service especially as Malaysia Airlines has now put its A380s up for sale.
I regard Malaysia Airlines A380 Business class very highly. First class offers more space, but not many other significant benefits. If travelling with a companion I will continue to fly Business class. If alone, the extra 30,000 avios for First class could be worthwhile, because of the individual seating. That having been said, loads on this route seem low- perhaps you would be unlucky not to have an empty seat beside you in Business Class.
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